We are a leaders when it comes to technologyAt our company, technology is the name of the game. We do our best to make appraising look easy and we believe a lot of it is our ability to understand how to use the newest tools. From smart phones, to laptops, GPS, you name it. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 504-338-4663 for appraisal orders in Greater NOLA! Why? We're glad you asked.In recent years, appraisals have become more demanding than ever before. We offer the highest quality appraisals, and cutting corners has never been an option for us. So, we've found that the best place to save time is by adjusting our workflow. Our continuous efforts to be the best have convinced us that using the very latest in new technology allows us to bring you more comprehensive reports in less time and excellent customer service.
Innovating the Ordering ExperienceIn the past, the majority of orders came in via fax and were confirmed with phone calls once we arrived at the office. Often, in this scenario, it might of taken quite a while to hear back to see if the order could be taken. These days, when orders are entered on this website, we receive an e-mail on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.When you order from us you can expect us to be concerned about your deadlines. We use our resources to reduce waiting between communications since the speed at which we get things done directly effects your bottom-line. This website has proven to reduce cycle time for us and our clients by enhancing our communications. Data Gathering ToolsThe appraisal process is nothing if not a demanding procedure. We spend quite a bit of time collecting both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help us be more efficient.We've learned that taking notes traditionally, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using a program created for our phones that even lets us sketch a floorplan right on the spot. And instead of using an old tape measure, a larger percentage appraisers are adopting accurate laser measuring devices that also help measure hard to access areas. Using this technology allows us to ensure that your report is accurate. This helps both you and us by requiring less time for call-backs and revisions. A real money saver for busy appraisal clients. We want you to know you have more ways to receive your report.Delivery of appraisals as PDF files through e-mail is definitely the standard these days. Generally our clients are most familiar with receiving PDFs attached to their e-mail. It's a lot better than the old days before e-mail. But, we've even been able to innovate report delivery with this website.Everyone knows how frustrating it is to lose a file. Or have you ever had an attachment blocked because of the file size? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client gets a link sent to their email to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the download link is good for 90 days. So if you lose the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again. Digital Workfile TechnologyIt would be much easier if appraisers could complete an assignment, give it to the client and never be concerned with revisiting that document again. However, appraisals are employed to show the condition of a property on the inspection date. Therefore, appraisers are required by law to keep their reports for 5 years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.To sum it all up, we leverage our embracing of technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we can pull up the entire file whenever it's needed and recall just what that report was about. These are just a few examples of how we use technology daily. Utilizing the right software, services, gadgets and gizmos allows the appraiser to collect the appraisal data to finish the report faster and more accurately than previously possible. |